Front Desk Officer at Resource Intermediaries Limited

About the Role

A reputable organization seeks a dedicated individual to join their team as a Front Desk Officer. This is a key position responsible for maintaining the organization's front desk operations and serving as the first point of contact for guests and callers.

Key Responsibilities

• Keep front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
• Greet and welcome guests in a professional manner
• Answer questions and address complaints promptly and courteously
• Answer all incoming calls and redirect them appropriately or take messages
• Receive letters, packages, and deliveries, then distribute them accordingly
• Prepare outgoing mail by drafting correspondence and securing parcels
• Check, sort, and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Perform additional duties as assigned (travel arrangements, scheduling, etc.)

Required Qualifications

• High School Diploma (additional qualifications will be a plus)
• Proven experience as a front desk representative, agent, or in a relevant position
• Familiarity with office machines (e.g., fax, printer, etc.)
• Knowledge of office management and basic bookkeeping
• Proficiency in English (oral and written)
• Excellent knowledge of MS Office, especially Excel and Word

Essential Skills

• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

Compensation

N80,000 per month