Front Desk Officer

Interrand Homes & Properties Limited

Abuja, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

This position offers a great opportunity for career growth. Job Description
  • We are looking for a calm, smart and people-focused Front Desk Officer to join our team. This role sits right at the front of the business.
  • First impressions, daily flow, small details that actually matter. If you’re organized, attentive and naturally courteous, this role will feel familiar very quickly.
Position Overview: / Responsibilities
  • Welcome clients, visitors and walk-in prospects politely and professionally. First impressions count here.
  • Manage the front desk daily, ensuring the office environment is neat, presentable and functional at all times.
  • Attend to phone calls, emails and general inquiries. Direct them appropriately without unnecessary delays.
  • Register and document walk-in clients, site visit requests and customer inquiries accurately.
  • Support the sales team by properly capturing client information and following up where required.
  • Schedule appointments, meetings and site inspections, and keep the front desk calendar organized.
  • Receive, record and dispatch documents, parcels and official correspondences.
  • Maintain proper filing systems for front desk records, visitors’ logs and client documentation.
  • Assist with basic administrative tasks such as data entry, printing, scanning and record keeping.
  • Monitor office supplies at the front desk and raise timely requests when items are running low.
  • Ensure company policies, procedures and professional standards are upheld at all times.
  • Handle complaints or concerns calmly and escalate appropriately when necessary.
  • Represent the company positively in appearance, communication and conduct at all times.
Requirements:
  • Minimum of SSCE / OND in any relevant discipline.
  • Previous experience in a front desk, customer service or administrative role is an added advantage.
  • Good communication and interpersonal skills.
  • Basic computer knowledge (Microsoft Word, Excel, email).
  • Neat appearance, good attitude and strong sense of responsibility.

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