Customer Service Personnel at Rubels & Angels

A dynamic team is expanding and looking for the right talent. Job Description - Provide prompt, friendly, and professional assistance to customers across all communication channels. - Attend to customer inquiries, complaints, and requests, ensuring effective and timely resolution. - Process customer orders accurately and efficiently. - Maintain a clean, organized, and welcoming service area. - Offer product knowledge and recommendations to enhance customer satisfaction. - Document and report customer feedback, issues, and trends to management. - Collaborate with kitchen, cashier, and management teams to ensure smooth operations. - Uphold company service standards and follow all operational policies. - Handle customer escalations with patience, empathy, and problem-solving skills. - Ensure excellent customer experience that promotes repeat business and positive reviews. Requirements - Interested candidates should possess a Bachelor's Degree with 1 - 2 years experience. - Must be residing within the axis of Ajao Estate, Oshodi/Isolo Lagos State. Check how your CV aligns with this job