Seller Support

We are looking for a qualified candidate to fill this position. Key Responsibilities: - Handle daily seller inquiries related to onboarding, platform operations, and policies. - Collect seller feedback and compile clear, accurate reports for internal review. - Track and follow up on orders with shipping delays, ensuring timely resolution and system updates. - Conduct local training sessions for new sellers to support smooth onboarding. - Process and resolve seller support tickets in line with service standards. - Support new seller data tracking and basic analysis to inform operational decisions. Requirements: - Bachelor's Degree in any business related course - Prior customer service experience is an added advantage. - Strong communication and teamwork skills; proactive, responsible, and quick to learn. - Proficiency in Microsoft Word and Excel. - Good communication and presentation skills.