HR Officer

We are seeking an experienced Human Resource Officer with a strong focus on HR Operations to join our team. The successful candidate will be responsible for the day-to-day management of human resources operations across the company. Key Responsibilities: - Oversee end-to-end HR operations including onboarding & orientation for new hires, contracts, payroll coordination, leave management, and employee records - Ensure accurate maintenance of personnel files in compliance with Kenya Employment Act, 2007 and Data Protection Act, 2019 - Assisting with staff training and performance management cycles - Assist with recruitment (job postings, screening, interview scheduling) - Act as the primary point of contact for employee relations, grievance handling, and disciplinary processes - Handle disciplinary hearings, terminations, and dispute resolution professionally - Coordinate training programs - Oversee payroll processing, ensuring accuracy and compliance with legal regulations - Conduct regular audits of HR practices to ensure compliance and identify areas for improvement Required Qualifications: - Bachelor's Degree or Diploma in Human Resource Management or a related field - 3 to 4 years of proven HR experience specifically within the hospitality industry - Certified Human Resource Professional (CHRP) certification is an added advantage - Strong communication and interpersonal skills suited for a service environment - Excellent leadership, communication, and problem-solving skills - Ability to work effectively in a high-pressure, fast-paced setting - Sound knowledge of the Kenyan Employment Act