HR Officer - Alba Hotel Meru, Meru

We are seeking an experienced Human Resource Officer with a strong focus on HR Operations to join our team. The successful candidate will be responsible for the day-to-day management of human resources operations across the company. Key Responsibilities:

• Oversee end-to-end HR operations including onboarding & orientation for new hires, contracts, payroll coordination, leave management, and employee records

• Ensure accurate maintenance of personnel files in compliance with Kenya Employment Act, 2007 and Data Protection Act, 2019

• Assisting with staff training and performance management cycles

• Assist with recruitment (job postings, screening, interview scheduling)

• Act as the primary point of contact for employee relations, grievance handling, and disciplinary processes

• Handle disciplinary hearings, terminations, and dispute resolution professionally

• Coordinate training programs

• Oversee payroll processing, ensuring accuracy and compliance with legal regulations

• Conduct regular audits of HR practices to ensure compliance and identify areas for improvement

Required Qualifications:

• Bachelor's Degree or Diploma in Human Resource Management or a related field

• 3 to 4 years of proven HR experience specifically within the hospitality industry

• Certified Human Resource Professional (CHRP) certification is an added advantage

• Strong communication and interpersonal skills suited for a service environment

• Excellent leadership, communication, and problem-solving skills

• Ability to work effectively in a high-pressure, fast-paced setting

• Sound knowledge of the Kenyan Employment Act