General Manager, Water Center

About Wine To Water

Wine To Water (WTW) is committed to supporting the life and dignity of all through the power of clean water. The vision for the WTW Water Center is to provide an exceptional and interactive visitor experience that will raise awareness and inspire guests to be part of the WTW mission.

Core Values

• Integrity
• Excellence
• Courageous Communication
• Entrepreneurial
• Extreme Ownership

Job Summary

The General Manager of the WTW Water Center lends strategic vision and oversees daily operations, ensuring high-quality guest experiences, staff management, and partner development. Key duties include logistics, budgeting, maintaining high service standards, and fostering authentic storytelling and engagement practices with guests. A background in hospitality, strong leadership, and creative tourism experiences are crucial.

Key Responsibilities

• Operations & Logistics: Oversee all operations, including scheduling, logistics, inventory, global shipping and customs processes for WTW Filter Build and Water Center activities
• Guest Experience: Ensure high service standards, creation of high impact touchpoints, develop and strengthen immersion experiences and workshops that inspire people to get involved in supporting the WTW mission
• Staff Management: Recruit, train, and develop an inspiring team to host guests, facilitate workshops, and tell the WTW story
• Financial Management: Prepare and manage budgets and financial reporting
• Marketing & Partner Development: Maintain and enlist partner relationships to develop a tourism network through the Water Center that advances the WTW clean water mission

Position Details

• Location: Arusha, Tanzania
• Employment Type: Contractor
• Organization Type: Nonprofit/NGO