Business Development Manager-Dodoma Branch

About NBC

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.

Job Summary

The main purpose is to drive Loan and Advances, Deposit and alternative product growth at branches. This entails managing all Sales Activities, and Supporting, monitoring and training of Branch Sales Officers across respective branches.

Key Responsibilities

Business Soliciting – Acquisition/Recruitment

• Conduct customer acquisition and recruitment activities
• Visit existing customers frequently to maintain relationships
• Ensure all customer acquisition points are operating effectively at all times
• Enhance customer experience by ensuring branches execute the following perfectly:
  • Account opening
  • Account maintenance
  • Loan onboarding
  • Digital onboarding
  • Digital activation and usage
• Identify sectors and areas relevant for business growth in the locality
• Identify, solicit, and conduct KYC and risk review of potential customers before approaching them to open accounts
• Work with Business Development Partners to develop relevant products suited to the particular locality
• Provide consistent feedback to Head of Customer Network on product and service performance at respective branches
• Engage with Corporate and Institutional Banking (CIB) and Business Banking (BB) departments to identify retail opportunities from their clients (One Bank Concept)
• Address customer queries related to business matters

Deposit Mobilization

• Proactively understand business dynamics in the locality and identify growth opportunities

Position Details

• Employment Type: Full-time
• Location: Dodoma, Tanzania
• Industry: Banking
• Functional Areas: Management, Sales & Retail, Business Operations, Customer Service