Social Media Manager at Enviable Transport Limited

About the Role

This position offers a great opportunity for career growth in social media management and content strategy.

Key Responsibilities

• Develop engaging posts including text, captions, and hashtags across all platforms
• Craft brand storytelling tailored to different audiences
• Write ad copy for Facebook, Instagram, Twitter (X), and LinkedIn
• Ensure tone and language consistency with Enviable Group's brand guidelines
• Engage with followers by replying to comments, direct messages, and mentions
• Manage customer service inquiries received via social platforms
• Build and maintain online relationships with influencers and partner brands
• Post 5 daily content pieces (longform, podcasts, shortform) with timely descriptions, thumbnails, and revisions
• Track performance data and suggest areas for improvement
• Provide feedback to editors and follow up on deadlines
• Proactively communicate potential delays or challenges

Required Qualifications

• Bachelor's degree in Marketing, Communications, or related field
• 5+ years of experience managing social media platforms for brands or agencies
• Strong copywriting, storytelling, and content creation skills
• Expertise in content creation and community management across Instagram, LinkedIn, Twitter, TikTok, and Facebook
• Proficiency in tools such as Asana, Metricool, Meta Business Suite, and content management systems
• Background in analytics with ability to use insights to inform content strategy and improve performance
• Strong understanding of paid social campaigns and their integration with organic content strategies
• Exceptional attention to detail with ability to spot errors and request quality revisions
• Experience building communities and fostering brand loyalty

Key Competencies

• Highly organized with strong project management abilities
• Self-starter who is open to learning new tools and sharing insights
• Comfortable providing and receiving feedback
• Passionate about staying updated on social media trends, platform changes, and industry best practices
• Excellent communication skills

What We Offer

• Competitive salary and benefits package
• Opportunity to grow within a supportive and innovative environment