Offre fiable

Service Center Assistant

Ascentech Services Limited

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

This position offers a great opportunity for career growth. Position Overview:
  • We are seeking a reliable and customer-focused Service Center Assistant to support daily operations at our service center.
  • The ideal candidate will assist customers, manage service records, coordinate repairs, and ensure smooth workflow within the center.
Key Responsibilities:
  • Attend to walk-in customers and respond to inquiries professionally.
  • Receive and document customer complaints or service requests accurately.
  • Maintain proper records of items received for service and repairs.
  • Coordinate with technicians to ensure timely service delivery.
  • Follow up with customers regarding service status and completion.
  • Handle basic administrative duties including filing, data entry, and report preparation.
  • Ensure the service center is clean, organized, and welcoming.
  • Assist in inventory tracking of service parts and supplies.
  • Process payments and issue receipts where required.
Requirements:
  • Minimum of OND / SSCE qualification.
  • 1–2 years of experience in customer service or administrative support (preferred).
  • Good communication and interpersonal skills.
  • Basic computer literacy (MS Office and data entry skills).
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced environment.
  • Professional appearance and positive attitude.

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