Service Center Assistant

This position offers a great opportunity for career growth. Position Overview: - We are seeking a reliable and customer-focused Service Center Assistant to support daily operations at our service center. - The ideal candidate will assist customers, manage service records, coordinate repairs, and ensure smooth workflow within the center. Key Responsibilities: - Attend to walk-in customers and respond to inquiries professionally. - Receive and document customer complaints or service requests accurately. - Maintain proper records of items received for service and repairs. - Coordinate with technicians to ensure timely service delivery. - Follow up with customers regarding service status and completion. - Handle basic administrative duties including filing, data entry, and report preparation. - Ensure the service center is clean, organized, and welcoming. - Assist in inventory tracking of service parts and supplies. - Process payments and issue receipts where required. Requirements: - Minimum of OND / SSCE qualification. - 1–2 years of experience in customer service or administrative support (preferred). - Good communication and interpersonal skills. - Basic computer literacy (MS Office and data entry skills). - Strong organizational skills and attention to detail. - Ability to work in a fast-paced environment. - Professional appearance and positive attitude.