Senior Sales Engineer

General Function & Key Objectives

Ensure business goals are met in terms of product sales, sales growth, market share improvement, profitability, and customer satisfaction in the assigned territory.

Primary Responsibilities

• Achieve agreed sales budget for RPM brands and grow RPM sales in the assigned geographical territory
• Develop sales through direct sales visits and engagement with contracted freelancers as needed
• Implement guided sales strategy to achieve growth and sales targets
• Develop and maintain positive relationships with established customers through close account management and attention to their needs
• Assess and define customer applications to ensure correct product representation and integrity
• Promote RPM brands through value-based sales processes
• Interact actively with customers to become their consultant in selling our products
• Follow up with existing customers demonstrating high commitment and professionalism
• Set and maintain coherent and clear sales activity agendas
• Protect and promote RPM price positioning and premium offerings
• Achieve minimum gross contribution of 30%

Technical Support & Sales Process

• Support sales through site surveys and provide technical advice to existing and new potential customers
• Continuously improve technical knowledge on product technologies and applications
• Support the complete sales process including prospecting, discussions, demonstrations, exhibitions, reference selling, and negotiations
• Maintain regular contact with all customers

Time Allocation

• Spend 70% of time meeting existing and finding new potential customers
• Spend 30% of time on negotiations

Reporting

Report daily, weekly, and monthly using sales tools and databases to document activities and market information collected (customers, competitors, actions in progress).