Loan Collectors - Agidingbi at Outsource Company
Outsource Company
Lagos, Nigeria
CDI
Publiée il y a 1 mois · Expire dans 3 semaines
Description du poste
A dynamic team is expanding and looking for the right talent.
Salary 130k - 160k
- Keep track of assigned accounts to identify outstanding debts.
- Daily monitoring of accounts to identify outstanding receivables
- Discussing overdue payments with clients and making follow-up calls
- Creating and negotiating repayment plans, and setting up updated payment options
- Keeping detailed records of all communications and repayments, and noting any discrepancies or customer complaints
- Developing and implementing debt collection strategies and plans
- Resolving billing and customer credit issues
- Preparing and presenting reports on collection activities and progress
- Ensuring office efficiency by performing administrative duties
- Collaborating with Accounts, Sales, and the Legal Department on debt collection efforts
- Create trust relationships with customers when possible to avoid future issues.
- Update account status and database regularly.
- Alert superiors of debtors unwilling or unable to pay when necessary
- Proven experience as debt collector.
- Experience in working with targets and tight deadlines.
- Knowledge of relevant legal requirements.
- Working knowledge of MS Office and databases.
- Excellent communication and people skills.
- Apt in negotiating and persuading
- Ability to be polite and compassionate without lacking confidence.
- Ond/Hnd/B.sc/Hnd is preferred
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