Loan Collectors - Agidingbi at Outsource Company

A dynamic team is expanding and looking for the right talent.  Salary 130k - 160k - Keep track of assigned accounts to identify outstanding debts. - Daily monitoring of accounts to identify outstanding receivables - Discussing overdue payments with clients and making follow-up calls - Creating and negotiating repayment plans, and setting up updated payment options - Keeping detailed records of all communications and repayments, and noting any discrepancies or customer complaints - Developing and implementing debt collection strategies and plans - Resolving billing and customer credit issues - Preparing and presenting reports on collection activities and progress - Ensuring office efficiency by performing administrative duties - Collaborating with Accounts, Sales, and the Legal Department on debt collection efforts - Create trust relationships with customers when possible to avoid future issues. - Update account status and database regularly. - Alert superiors of debtors unwilling or unable to pay when necessary Job Requirements: - Proven experience as debt collector. - Experience in working with targets and tight deadlines. - Knowledge of relevant legal requirements. - Working knowledge of MS Office and databases. - Excellent communication and people skills. - Apt in negotiating and persuading - Ability to be polite and compassionate without lacking confidence. - Ond/Hnd/B.sc/Hnd is preferred Check how your CV aligns with this job