IT Operations Lead

A dynamic team is expanding and looking for the right talent. Role Overview We are offering a unique opportunity to build an institution characterized by excellence. One that will make a significant impact on higher education in Nigeria and Africa. We are looking for an IT Operations Lead to oversee our company’s hardware, software, and computer networks. IT Operations Lead responsibilities include monitoring network infrastructure and resolving system issues. You need to have experience with IT performance management, network administration, and system security. If you are also familiar with data protection regulations and able to juggle multiple projects, we would like to meet you. Ultimately, you will ensure our IT systems are secure, consistent, and reliable. Principal Duties and Responsibilities

• Overseeing network infrastructure and systems functionality

• Being responsible for device and password management

• Managing teams of system and third-party vendors

• Develop an IT infrastructure road map with management’s input

• Maintain and optimize local company networks and servers

• Oversee data backup and system security operations (e.g., user authorization, firewalls)

• Manage installations, upgrades, and configurations of hardware and software

• Assess system performance and recommend improvements

• Resolve issues escalated by technicians and engineers

• Ensure data is handled, transferred, or processed according to legal and company guidelines

• Provide support and guidance to stakeholders via help desk

• Control costs and budgets regarding IT systems

• Manage contracts with vendors (e.g., development platforms, telecommunication companies, internet service providers) and software licenses

• Develop IT policies and practices.

Preferred Candidate

• Bachelor’s Degree in Computer Science, IT, or relevant field

• Proven experience as IT Operations Lead

• Experience with system installation, configuration, and analysis

• Thorough knowledge of networks and cloud computing

• Knowledge of data protection operations and legislation (e.g., GDPR)

• Leadership and organizational skills

• Ability to manage multiple projects

• Outstanding communication skills

• Problem-solving aptitude

What We Offer In order to build Africa’s foremost world-class university, we need Africa’s most brilliant minds. Joining NUTM will offer:

• Vibrant work environment

• Competitive benefit packages

• Comprehensive health care benefits

• Flexible work opportunities