A dynamic team is expanding and looking for the right talent. Role Overview We are offering a unique opportunity to build an institution characterized by excellence. One that will make a significant impact on higher education in Nigeria and Africa. We are looking for an IT Operations Lead to oversee our company’s hardware, software, and computer networks. IT Operations Lead responsibilities include monitoring network infrastructure and resolving system issues. You need to have experience with IT performance management, network administration, and system security. If you are also familiar with data protection regulations and able to juggle multiple projects, we would like to meet you. Ultimately, you will ensure our IT systems are secure, consistent, and reliable. Principal Duties and Responsibilities

Overseeing network infrastructure and systems functionality

Being responsible for device and password management

Managing teams of system and third-party vendors

Develop an IT infrastructure road map with management’s input

Maintain and optimize local company networks and servers

Oversee data backup and system security operations (e.g., user authorization, firewalls)

Manage installations, upgrades, and configurations of hardware and software

Assess system performance and recommend improvements

Resolve issues escalated by technicians and engineers

Ensure data is handled, transferred, or processed according to legal and company guidelines

Provide support and guidance to stakeholders via help desk

Control costs and budgets regarding IT systems

Manage contracts with vendors (e.g., development platforms, telecommunication companies, internet service providers) and software licenses

Develop IT policies and practices.

Preferred Candidate

Bachelor’s Degree in Computer Science, IT, or relevant field

Proven experience as IT Operations Lead

Experience with system installation, configuration, and analysis

Thorough knowledge of networks and cloud computing

Knowledge of data protection operations and legislation (e.g., GDPR)

Leadership and organizational skills

Ability to manage multiple projects

Outstanding communication skills

Problem-solving aptitude

What We Offer In order to build Africa’s foremost world-class university, we need Africa’s most brilliant minds. Joining NUTM will offer:

Vibrant work environment

Competitive benefit packages

Comprehensive health care benefits

Flexible work opportunities

IT Operations Lead

Job description