Implementation Specialist at Unified Payment Services Limited
Confidential
Publiée il y a 1 mois · Expire dans 3 semaines
Description du poste
About the Role
We are seeking a qualified Implementation Specialist to join our team. In this role, you will manage payment gateway integrations, provide technical support, and collaborate with development teams to ensure seamless implementation of our payment solutions.
Key Responsibilities
- Manage merchant integration of the Payment Gateway
- Renew certificates for web-facing services
- Respond to external and internal support requests within agreed SLA terms
- Provide second-level support for eCommerce applications
- Conduct second-level support for failed transaction root cause analysis
- Interface with developers to scope implementation requirements
- Document Product Requirement Documents and Functional Requirements
- Test and deploy fixes and product features
- Document system incidents and issue resolutions
- Test APIs using Postman
Required Qualifications
- First Degree (minimum Lower Credit/2.2) in Engineering, Computer Science, or Applied Sciences
- Minimum 4 years' experience in Software Development, System Integration, or Application Support
- Understanding of key technical concepts in IT, Electronic Payments, and Digital Services
Preferred Skills & Experience
- Programming knowledge and experience
- Strong analytical skills
- Business Analysis expertise
- Project Management capabilities
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