Front Office Executive / Receptionist at Uleval Technology

An exciting opportunity has arisen for a motivated professional. Serve as the face of the hotel, managing guest check-ins, reservations, and front desk operations while ensuring an exceptional guest experience. Key Responsibilities:

• Greet and welcome guests with warmth and professionalism.

• Handle reservations, check-ins, and check-outs efficiently.

• Manage calls, emails, and guest inquiries.

• Coordinate with housekeeping and other departments to ensure guest satisfaction.

• Maintain accurate guest records and billing.

Requirements / Skills:

• Excellent communication, interpersonal, and multitasking skills.

• Proficiency in hotel management software (e.g., Opera, Fidelio).

• Strong grooming and customer relations etiquette.

Education / Experience:

• B.Sc / HND in Hospitality Management, Business Administration, or related field.

• 2–4 years’ front desk or guest relations experience in a 4- or 5-star hotel.

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