Front Office Executive / Receptionist at Uleval Technology

Uleval Technology

Lagos, Nigeria Permanent

Published 1 month ago · Expires 3 weeks from now

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Job description

An exciting opportunity has arisen for a motivated professional. Serve as the face of the hotel, managing guest check-ins, reservations, and front desk operations while ensuring an exceptional guest experience. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Handle reservations, check-ins, and check-outs efficiently. - Manage calls, emails, and guest inquiries. - Coordinate with housekeeping and other departments to ensure guest satisfaction. - Maintain accurate guest records and billing. Requirements / Skills: - Excellent communication, interpersonal, and multitasking skills. - Proficiency in hotel management software (e.g., Opera, Fidelio). - Strong grooming and customer relations etiquette. Education / Experience: - B.Sc / HND in Hospitality Management, Business Administration, or related field. - 2–4 years’ front desk or guest relations experience in a 4- or 5-star hotel. Check how your CV aligns with this job

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