Front Desk Officer at Robeck Locks Ltd

About the Role

Robeck Locks Ltd is seeking a Front Desk Officer to join our team in Lagos. This position is responsible for managing front desk operations, customer service, and administrative support.

Key Responsibilities

• Welcome and assist visitors
• Answer telephone calls and respond to customer inquiries and orders
• Monitor and update social media platforms, e-store, and online advertisements
• Liaise with the stock keeper regarding stock availability for customer orders
• Ensure customer orders are processed and delivered on time
• Generate reports and invoices using Microsoft Office
• Maintain a clean and organized office environment
• Handle petty cash transactions
• Investigate, research, and generate sales leads
• Perform other duties as assigned by management

Requirements

• OND qualification (minimum)
• 1 – 2 years of work experience
• Based in or willing to work in Amuwo Odofin, Lagos