Customer Relationship Management, CRM Executive at Devtek

An established company is recruiting for the following position. Role Overview: We are seeking a proactive and experienced Customer Relationship Management Executive to join our team. The ideal candidate will manage client databased, relationships, ensure customer satisfaction, and drive sales strategies. Key Responsibilities:

• Build and maintain strong relationships with clients.

• Handle customer inquiries and resolve issues promptly.

• Develop strategies to improve customer experience and loyalty.

• Collaborate with internal teams to ensure service delivery meets client expectations.

• Prepare reports on customer feedback.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or related field.

• Minimum of 2–3 years experience in customer relationship management.

• Excellent communication and interpersonal skills.

• Strong problem-solving and organizational abilities.

• Proficiency Microsoft Office tools.

Location1: Lekki, Lagos Location2: Ibadan Check how your CV aligns with this job