Customer Relationship Management, CRM Executive at Devtek

An established company is recruiting for the following position. Role Overview: We are seeking a proactive and experienced Customer Relationship Management Executive to join our team. The ideal candidate will manage client databased, relationships, ensure customer satisfaction, and drive sales strategies. Key Responsibilities: - Build and maintain strong relationships with clients. - Handle customer inquiries and resolve issues promptly. - Develop strategies to improve customer experience and loyalty. - Collaborate with internal teams to ensure service delivery meets client expectations. - Prepare reports on customer feedback. Requirements: - Bachelor’s degree in Business Administration, Marketing, or related field. - Minimum of 2–3 years experience in customer relationship management. - Excellent communication and interpersonal skills. - Strong problem-solving and organizational abilities. - Proficiency Microsoft Office tools. Location1: Lekki, Lagos Location2: Ibadan Check how your CV aligns with this job