Case Worker at Rehabilitation Empowerment and Better Health Initiative (REBHI)

About the Role

We are seeking a qualified Case Worker to join our team at REBHI. In this role, you will provide comprehensive case management services to vulnerable persons and survivors of gender-based violence (GBV) in Lagos and surrounding areas.

Key Responsibilities

• Support and maintain an up-to-date service map for referrals of vulnerable persons within the facility and catchment area
• Identify, assess, document, and refer at-risk vulnerable persons to relevant services, with appropriate follow-up
• Manage cases in accordance with REBHI's Case Management Standard Operating Procedures within acceptable timeframes
• Conduct field visits to GBV victims receiving case management services
• Maintain strict confidentiality and adhere to ethical guidelines and professional standards
• Ensure case management information is handled according to REBHI-approved procedures, including proper use and protection of case management forms, registers, and databases
• Facilitate, collect, and report information regarding protection risks in REBHI's operational areas
• Support preparation of procurement and administrative documents required for case management implementation
• Prepare and submit monitoring reports and updates to your line manager
• Participate in case conferences for the management of complex cases
• Maintain the highest standards of professional conduct and ensure all actions prioritize the safety and well-being of GBV victims

Required Qualifications

• Minimum Diploma in Social Sciences, Social Work, or Community Development
• Minimum 1 year of sectoral experience in GBV protection in a similar position
• Demonstrated experience working and communicating with GBV victims
• Excellent technical understanding of protection and community-based approaches
• Strong understanding of case management processes, including the Family Tracing and Reunification (FTR) process

Essential Skills and Attributes

• Strong interpersonal and communication skills
• Ability to prioritize and manage multiple tasks effectively
• Capacity to lead teams and achieve results
• Flexibility and ability to work both independently and collaboratively
• Ability to work to tight deadlines and perform effectively under pressure
• Capability to operate in challenging living and working environments
• GBV awareness and cultural sensitivity
• Understanding of positive discipline approaches

Location

Lagos, Nigeria