Telesales Officer at Crossover Microfinance Bank

About the Role

This position offers a great opportunity for career growth in a dynamic sales environment. You will be responsible for driving revenue through outbound sales calls and maintaining strong customer relationships.

Key Responsibilities

• Make outbound calls to prospective and existing customers
• Present products and services clearly and convincingly to drive sales
• Follow up on leads, inquiries, and previous conversations
• Maintain accurate records of calls, sales, and customer information
• Meet and exceed weekly and monthly sales targets
• Provide feedback on customer needs, trends, and opportunities
• Handle customer objections professionally and suggest suitable solutions

Requirements

• Bachelor's Degree
• 2 years of proven experience in telesales, telemarketing, or phone-based customer engagement role
• Excellent communication and negotiation skills
• Strong persuasive ability and confidence in speaking with customers
• Ability to work with minimal supervision and meet targets
• Basic computer skills
• Familiarity with CRM tools (advantageous)