Telesale Executive - Tech Products at PC Planet

Position Overview

This position offers a great opportunity for career growth in tech sales, combining lead generation, customer relationship management, and revenue achievement.

Key Responsibilities

• Identify and contact potential customers online and through phone to generate sales leads and build a client base
• Develop thorough understanding of computer hardware, software, and peripherals to effectively communicate features, benefits, and technical specifications
• Present products, answer customer questions, explain technical details, and negotiate prices and terms to secure sales
• Maintain and grow profitable customer relationships by providing excellent service, handling queries, and following up on leads and inquiries
• Meet or exceed monthly or quarterly sales goals working independently or with a team to drive revenue
• Stay informed about latest technology trends, online marketing strategies, and competitor activities

Required Qualifications

• Minimum education: Degree in business, marketing, computer science, or related social science field
• Exceptional communication skills across various digital platforms
• Basic to strong knowledge of computers, software, and IT terminology
• Strong persuasion and negotiation skills to overcome objections and close deals
• Ability to manage multiple tasks, prioritize work, and remain self-motivated
• Familiarity with online sales tools, CRM systems, and communication platforms (email, chat, phone)
• Outstanding customer service orientation

Additional Information

Location: Lagos, Nigeria