Team Lead, E-Business

We are seeking an experienced professional for this opening.  Location: Egbeda, Lagos  Sector: Tier 1 Microfinance Bank Our client, a Tier 1 Microfinance Bank, is seeking an experienced and commercially minded Team Lead, E-Business to drive profitability, innovation, and growth across its digital and electronic banking channels. This role is ideal for a digital banking professional who understands e-channels as profit centers and can balance strategy, execution, and service delivery. Key Responsibilities:

• Drive profitability of the bank’s e-business by achieving budget and revenue targets

• Manage and oversee e-business projects within budget and agreed timelines

• Develop operating manuals and procedures for e-products and digital channels

• Grow the bank’s market share by increasing active users of e-banking solutions

• Manage all self-service channels (websites, apps, software platforms) as distinct business units

• Lead electronic promotions, digital campaigns, and product launches

• Supervise card services and mobile money operations

• Ensure timely resolution of customer disputes on e-channel transactions (TAT compliance)

• Oversee reconciliation and settlement of e-transactions and third-party fees

• Provide user support for core banking and alternative delivery channels

• Strengthen system security and manage relationships with third-party service providers

Requirements:

• HND / BSc in Finance or a related discipline

• Minimum of 5 years’ experience in e-commerce or e-banking within a banking environment

• Strong expertise in channel management and e-banking operations

• Sound business acumen, product development, and revenue optimization skills

• Ability to multitask, meet tight deadlines, and deliver under pressure

• Excellent verbal and written communication skills

• Strong strategy development and execution capability

• Proficiency in Microsoft Office Suite

 Why This Role? You’ll play a critical role in driving digital adoption, revenue growth, and customer experience for a forward-thinking Microfinance Bank committed to innovation and scale.