Spa Receptionist - SRS Collection, Lagos

SRS Collection

Lagos, Nigeria CDI

Publiée il y a 2 mois · Expire dans 3 semaines

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Description du poste

We invite applications from suitably qualified candidates. Position Overview:
  • We are seeking a friendly, well-presented, and customer-focused Spa Receptionist to manage front desk operations and ensure a welcoming experience for all spa guests.
  • The ideal candidate will handle appointments, payments, and inquiries while maintaining a calm and professional environment.
Key Responsibilities:
  • Greet and welcome guests warmly upon arrival
  • Schedule, confirm, and manage spa appointments
  • Answer phone calls and respond to guest inquiries
  • Process payments and maintain accurate records
  • Coordinate with therapists to ensure smooth daily operations
  • Maintain cleanliness and organization of the reception area
  • Handle guest complaints professionally and escalate when necessary
Requirements: & Qualifications
  • Minimum of BSc Degree in any related field
  • Previous experience in a spa, salon, or hospitality role is an advantage
  • Excellent communication and interpersonal skills
  • Good organizational and time-management skills
  • Basic computer and POS system knowledge
  • Professional appearance and positive attitude

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