Spa Receptionist

SRS Collection

Lagos, Nigeria Permanent

Published 2 months ago · Expires 3 weeks from now

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Job description

We invite applications from suitably qualified candidates. Position Overview: - We are seeking a friendly, well-presented, and customer-focused Spa Receptionist to manage front desk operations and ensure a welcoming experience for all spa guests. - The ideal candidate will handle appointments, payments, and inquiries while maintaining a calm and professional environment. Key Responsibilities: - Greet and welcome guests warmly upon arrival - Schedule, confirm, and manage spa appointments - Answer phone calls and respond to guest inquiries - Process payments and maintain accurate records - Coordinate with therapists to ensure smooth daily operations - Maintain cleanliness and organization of the reception area - Handle guest complaints professionally and escalate when necessary Requirements: & Qualifications - Minimum of BSc Degree in any related field - Previous experience in a spa, salon, or hospitality role is an advantage - Excellent communication and interpersonal skills - Good organizational and time-management skills - Basic computer and POS system knowledge - Professional appearance and positive attitude

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