Social Media Sales Manager

This vacancy presents a chance to join a leading organization. Social Media Management

• Manage and grow the company’s social media pages (e.g., Instagram, Facebook, TikTok, WhatsApp Business).

• Plan, create, and schedule engaging content (posts, stories, reels, captions).

• Maintain a consistent brand tone, style, and messaging across all platforms.

• Monitor page performance and engagement metrics.

• DM & Sales Management

• Respond promptly and professionally to all direct messages, comments, and inquiries.

• Qualify leads and guide prospects through the sales process via DMs.

• Close sales directly through conversations on social media platforms.

• Follow up with potential customers to improve conversion rates.

• Handle objections, answer product/service questions, and upsell where appropriate.

• Redirect confirmed orders or payments to the appropriate internal team or system.

Customer Relationship & Community Engagement

• Maintain a positive brand reputation by providing excellent customer experience.

• Handle complaints or concerns calmly and escalate when necessary.

• Engage followers to encourage repeat business and referrals.

• Reporting & Collaboration

• Track daily and weekly DM inquiries, leads, and closed sales.

• Provide regular reports on sales performance, conversion rates, and audience feedback.

• Work closely with marketing, logistics, or customer service teams to ensure smooth order fulfillment.

Requirements: & Qualifications

• Minimum of OND in Marketing, Business, Communications, or a related field (preferred but not mandatory).

• Proven experience managing social media pages for a business.

• Demonstrated experience closing sales via social media DMs is a strong advantage.

• Excellent written communication and persuasion skills.

• Strong sales mindset with the ability to close deals.

• Good understanding of social media platforms and trends.

• Ability to multitask and manage high volumes of messages.

• Customer-focused, patient, and professional.

• Ability to work independently and meet sales targets.

• Must reside in or around Ikeja