Social Media Sales and Coversion Specialist

About the Role

Join a leading organization as a Social Media Sales & Conversion Specialist at Terawork. This role sits at the intersection of social media engagement, digital sales conversion, and client experience. You will actively manage and convert inbound and outbound leads from social media platforms, Terawork's freelance marketplace, and other digital channels, engaging prospects via direct messages, comments, emails, and calls to close deals, ensure customer satisfaction, and drive repeat business.

Key Responsibilities

• Proactively search, identify, and engage potential customers across assigned digital channels
• Conduct daily outbound prospecting via social media searches, comments, groups, hashtags, LinkedIn Sales Navigator, and relevant online communities
• Build and maintain a structured list of Terawork's potential customers, including startups, SMEs, corporates, institutions, and international organizations
• Continuously update prospect lists with key decision-makers, contact details, and engagement status
• Manage and convert both outbound and inbound prospects into paying customers
• Engage prospects through direct messages, emails, calls, and virtual meetings to understand needs and propose suitable Terawork solutions
• Qualify leads, manage the sales pipeline, and consistently move prospects from interest to purchase
• Meet or exceed monthly conversion and revenue targets
• Track all leads, conversations, and deal stages using Terawork's internal tracking tools
• Maintain accurate prospect lists, pipeline data, forecasts, and conversion metrics
• Identify drop-offs in the sales funnel and recommend improvements to messaging or process
• Work closely with Talent, Marketing, and Operations teams after deal closure to ensure smooth onboarding and delivery

Location

Lagos, Nigeria