Senior Business / Product Analyst at CRC Credit Bureau Limited (Credit Reference Company)

This position offers a great opportunity for career growth. Key Responsibilities Customer & Stakeholder Engagement

• Engage banks, financial institutions, fintechs, and other customers to understand business processes, challenges, and requirements.

• Conduct discovery sessions, interviews, and workshops to gather functional, non-functional, and data requirements.

• Act as a liaison between customers and internal product, technology, and data teams.

Requirements Analysis & Documentation

• Translate customer needs into well-defined documentation including BRDs, functional specifications, user stories, and acceptance criteria.

• Define data requirements for credit reporting, analytics, and decision-support solutions.

• Manage requirement changes and ensure traceability throughout the development lifecycle.

Product & Technology Collaboration

• Work closely with product managers, developers, and QA teams to support solution design and delivery.

• Participate in backlog grooming, sprint planning, and solution validation.

• Review and validate deliverables to ensure alignment with customer needs and regulatory expectations.

Regulatory & Compliance Alignment

• Ensure solutions comply with applicable credit reporting standards, data protection, and regulatory requirements.

• Incorporate data privacy, security, and risk considerations into requirements and solution designs.

• Support internal and external audits through clear documentation and reporting.

Continuous Improvement

• Monitor trends in credit bureaus, financial services, and data analytics to inform product enhancements.

• Identify opportunities for standardization and reusable solutions across customer implementations.

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