Salon Manager at Amy Consulting

About the Role

A dynamic team is expanding and looking for the right talent to join as a Salon Manager. You will oversee all aspects of salon operations, from day-to-day management to strategic planning, ensuring exceptional service delivery and business growth.

Key Responsibilities

• Control the tidiness and cleanliness of premises
• Enforce hygiene practices across all workstations
• Monitor stock levels and order supplies as needed
• Maintain records of cash inflows and outflows
• Manage customer records and data
• Oversee scheduling of appointments
• Supervise communication with clients
• Run marketing activities, including social media management
• Manage the loyalty program
• Check availability of resources (equipment and rooms)
• Create reports regarding salon operations

Required Qualifications

• OND/HND/Bachelor's Degree in Business Administration, Hospitality, Cosmetology, or a related field
• Minimum of 3–5 years of experience in a salon, spa, or beauty business
• At least 2 years in a leadership or supervisory role
• Proven record of managing salon operations, team coordination, and meeting sales or performance targets
• Relevant salon management or supervisory training (preferred)

Required Skills

Salon Operations Knowledge

• Strong understanding of daily salon workflow, appointment systems, and inventory management
• Knowledge of hygiene standards and best practices

Hair & Beauty Service Familiarity

• Good knowledge of haircare, beauty, and salon services
• Ability to guide clients and staff confidently

Product Knowledge

• Familiarity with haircare products and retail upselling techniques
• Ability to promote the salon's product line effectively

Sales & Marketing

• Capable of creating and executing promotions and loyalty programs
• Experience with digital marketing campaigns

Financial Management

• Skilled in preparing sales reports and managing petty cash
• Ability to reconcile daily income and reduce wastage

Leadership & Interpersonal Skills

• Ability to train, supervise, and motivate salon staff for excellence in service delivery
• Strong interpersonal skills and professional approach to handling clients
• Excellent communication and customer relations abilities

Location

Lagos, Nigeria