Sales Supervisor - Owens and Xley, Lagos

An exciting opportunity has arisen for a motivated professional. Role Overview

• Our client is seeking an experienced and results-driven Sales Supervisor to lead retail sales operations, drive revenue growth, and ensure excellent customer service across its outlets.

• The Sales Supervisor will be responsible for achieving sales targets, supervising daily store operations, leading and motivating the sales team, and ensuring customer satisfaction.

• The role requires strong leadership, analytical skills, and hands-on experience in retail sales supervision.

Key Responsibilities:

• Lead and support the sales team to achieve sales targets and increase revenue

• ⁠Supervise, train, and motivate retail sales staff to ensure smooth daily operationsEnsure team members are informed about new products, pricing, and promotions

• ⁠Handle customer inquiries, complaints, and escalations professionally

• Assist with sourcing and onboarding local vendors

• Use sales tracking tools to monitor performance and generate reports

• Conduct regular team meetings, coaching sessions, and performance reviews

• Prepare daily, weekly, and monthly sales reports for management

• Coordinate bulk SMS communication to improve customer engagement

• Stay updated on market trends, competitors, and customer preferences

Requirements: Education: & Experience:

• Bachelor’s degree in Business, Sales, Marketing, or a related field

• Minimum of 4 years’ experience in sales supervision, retail management, or a similar role

• Proven experience in customer service, sales operations, and team coordination

• Track record of managing sales performance and driving revenue growth

Required Skills & Competencies:

• Strong knowledge of sales processes, CRM systems, and inventory management

• Proven ability to drive sales performance and analyze data

• Excellent leadership, coaching, and team management skills

• ⁠Strong communication, negotiation, and interpersonal abilities

• Detail-oriented, proactive, and able to multitask effectively

• Results-driven with high levels of professionalism and integrity

Salary N250,000 – N300,000 / month.