Sales Supervisor

An exciting opportunity has arisen for a motivated professional. Role Overview - Our client is seeking an experienced and results-driven Sales Supervisor to lead retail sales operations, drive revenue growth, and ensure excellent customer service across its outlets. - The Sales Supervisor will be responsible for achieving sales targets, supervising daily store operations, leading and motivating the sales team, and ensuring customer satisfaction. - The role requires strong leadership, analytical skills, and hands-on experience in retail sales supervision. Key Responsibilities: - Lead and support the sales team to achieve sales targets and increase revenue - ⁠Supervise, train, and motivate retail sales staff to ensure smooth daily operationsEnsure team members are informed about new products, pricing, and promotions - ⁠Handle customer inquiries, complaints, and escalations professionally - Assist with sourcing and onboarding local vendors - Use sales tracking tools to monitor performance and generate reports - Conduct regular team meetings, coaching sessions, and performance reviews - Prepare daily, weekly, and monthly sales reports for management - Coordinate bulk SMS communication to improve customer engagement - Stay updated on market trends, competitors, and customer preferences Requirements: Education: & Experience: - Bachelor’s degree in Business, Sales, Marketing, or a related field - Minimum of 4 years’ experience in sales supervision, retail management, or a similar role - Proven experience in customer service, sales operations, and team coordination - Track record of managing sales performance and driving revenue growth Required Skills & Competencies: - Strong knowledge of sales processes, CRM systems, and inventory management - Proven ability to drive sales performance and analyze data - Excellent leadership, coaching, and team management skills - ⁠Strong communication, negotiation, and interpersonal abilities - Detail-oriented, proactive, and able to multitask effectively - Results-driven with high levels of professionalism and integrity Salary N250,000 – N300,000 / month.