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Restaurant Supervisor - EKO Hotels & Suites, Lagos

EKO Hotels & Suites

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

This vacancy presents a chance to join a leading organization. Position Overview:
  • The Restaurant Supervisor will be responsible for overseeing daily restaurant operations, ensuring exceptional guest experience, maintaining service standards, and supervising restaurant staff.
  • The ideal candidate must be proactive, customer-focused, and capable of managing service delivery efficiently.
Key Responsibilities:
  • Supervise daily restaurant operations to ensure smooth service delivery.
  • Monitor staff performance and ensure adherence to service standards.
  • Ensure guest satisfaction by responding promptly to complaints and feedback.
  • Coordinate table arrangements, reservations, and staff scheduling.
  • Ensure compliance with hygiene, safety, and hotel operational procedures.
  • Train, guide, and support waiters and restaurant staff to improve efficiency.
  • Maintain inventory control of restaurant supplies and ensure proper usage.
  • Work closely with kitchen and bar teams to ensure timely food and beverage service.
Requirements:
  • Proven experience as a Restaurant Supervisor or similar role in a reputable hotel or restaurant.
  • Strong leadership and team coordination skills.
  • Excellent customer service and communication abilities.
  • Ability to work under pressure in a fast-paced environment.
  • Good knowledge of restaurant operations and service procedures.
  • Relevant hospitality qualification is an added advantage.

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