Trusted listing
Restaurant Supervisor
EKO Hotels & Suites
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
This vacancy presents a chance to join a leading organization.
Position Overview:
- The Restaurant Supervisor will be responsible for overseeing daily restaurant operations, ensuring exceptional guest experience, maintaining service standards, and supervising restaurant staff.
- The ideal candidate must be proactive, customer-focused, and capable of managing service delivery efficiently.
Key Responsibilities:
- Supervise daily restaurant operations to ensure smooth service delivery.
- Monitor staff performance and ensure adherence to service standards.
- Ensure guest satisfaction by responding promptly to complaints and feedback.
- Coordinate table arrangements, reservations, and staff scheduling.
- Ensure compliance with hygiene, safety, and hotel operational procedures.
- Train, guide, and support waiters and restaurant staff to improve efficiency.
- Maintain inventory control of restaurant supplies and ensure proper usage.
- Work closely with kitchen and bar teams to ensure timely food and beverage service.
Requirements:
- Proven experience as a Restaurant Supervisor or similar role in a reputable hotel or restaurant.
- Strong leadership and team coordination skills.
- Excellent customer service and communication abilities.
- Ability to work under pressure in a fast-paced environment.
- Good knowledge of restaurant operations and service procedures.
- Relevant hospitality qualification is an added advantage.