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Restaurant Manager - Santos Global Services (SGS), Abuja

Santos Global Services (SGS)

Abuja, Nigeria CDI

Publiée il y a 2 mois · Expire dans 3 semaines

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Description du poste

This position offers a great opportunity for career growth. Role Overview
  • Bites By Anny, a subsidiary of Santos Group, is seeking an experienced and hands-on Restaurant Manager to oversee daily restaurant operations, drive revenue growth, manage staff performance, and ensure excellent customer service.
  • The ideal candidate will be responsible for maintaining operational efficiency, food quality standards, and a positive dining experience while achieving set business targets.
Key Responsibilities:
  • Oversee the day-to-day operations of the restaurant to ensure smooth service delivery.
  • Supervise, train, and manage restaurant staff, including scheduling and performance monitoring.
  • Ensure high standards of food quality, hygiene, and safety are consistently maintained.
  • Monitor inventory levels, manage stock usage, and coordinate timely procurement of supplies.
  • Drive sales performance and ensure revenue targets are met or exceeded.
  • Implement strategies to increase customer satisfaction, repeat visits, and brand loyalty.
  • Handle customer complaints and feedback professionally and promptly.
  • Ensure compliance with company policies, health regulations, and operational procedures.
  • Prepare daily, weekly, and monthly operational and sales reports.
  • Control operational costs, reduce waste, and improve overall profitability.
Requirements:
  • OND/HND/B.Sc. in Hospitality Management, Business Administration, or a related field.
  • 2–5 years experience in restaurant or hospitality management.
  • Strong leadership, people management, and communication skills.
  • Good understanding of food service operations, inventory control, and customer service.
  • Ability to work under pressure and manage multiple priorities effectively.
  • Must be based in Abuja (preferably Apo Resettlement or nearby areas).
Benefits:
  • Salary: N150,000 (Gross)
  • Commission: 1.5% on target revenue generated.

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