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Restaurant Manager

Santos Global Services (SGS)

Abuja, Nigeria Permanent

Published 2 months ago · Expires 3 weeks from now

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Job description

This position offers a great opportunity for career growth. Role Overview - Bites By Anny, a subsidiary of Santos Group, is seeking an experienced and hands-on Restaurant Manager to oversee daily restaurant operations, drive revenue growth, manage staff performance, and ensure excellent customer service. - The ideal candidate will be responsible for maintaining operational efficiency, food quality standards, and a positive dining experience while achieving set business targets. Key Responsibilities: - Oversee the day-to-day operations of the restaurant to ensure smooth service delivery. - Supervise, train, and manage restaurant staff, including scheduling and performance monitoring. - Ensure high standards of food quality, hygiene, and safety are consistently maintained. - Monitor inventory levels, manage stock usage, and coordinate timely procurement of supplies. - Drive sales performance and ensure revenue targets are met or exceeded. - Implement strategies to increase customer satisfaction, repeat visits, and brand loyalty. - Handle customer complaints and feedback professionally and promptly. - Ensure compliance with company policies, health regulations, and operational procedures. - Prepare daily, weekly, and monthly operational and sales reports. - Control operational costs, reduce waste, and improve overall profitability. Requirements: - OND/HND/B.Sc. in Hospitality Management, Business Administration, or a related field. - 2–5 years experience in restaurant or hospitality management. - Strong leadership, people management, and communication skills. - Good understanding of food service operations, inventory control, and customer service. - Ability to work under pressure and manage multiple priorities effectively. - Must be based in Abuja (preferably Apo Resettlement or nearby areas). Benefits: - Salary: N150,000 (Gross) - Commission: 1.5% on target revenue generated.

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