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Restaurant Manager - Sweet Sensation, Lagos

Sweet Sensation

Lagos, Nigeria CDI

Publiée il y a 2 mois · Expire dans 3 semaines

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Description du poste

A dynamic team is expanding and looking for the right talent. Position Overview:
  • A reputable Quick Service Restaurant (QSR) with multiple outlets across Lagos is seeking experienced and passionate Restaurant Managers to join our growing team.
  • The ideal candidates must be customer-focused, operationally sound, and capable of leading high-performing teams.
Key Responsibilities:
  • Oversee daily restaurant operations across front and back-of-house
  • Ensure delivery of excellent customer service and satisfaction
  • Implement customer loyalty and retention initiatives
  • Develop and drive restaurant-level marketing activities
  • Handle customer inquiries, concerns, and complaints professionally
  • Organize and supervise staff shifts
  • Lead, coach, train, and evaluate restaurant team members
  • Manage inventory, forecast needs, and ensure availability of supplies
  • Minimize waste and maintain cost control measures
  • Ensure a clean, safe, and positive working environment
  • Monitor operations, identify gaps, and implement corrective actions
  • Introduce innovative strategies to boost productivity and sales.
Requirements: & Qualifications
  • B.Sc. or HND in related fields.
  • Strong analytical and numerical abilities
  • Prior experience in customer service
  • Experience as a Restaurant Manager or in a similar role is an added advantage
  • Good understanding of food and restaurant operations
  • Excellent leadership, motivational, and people management skills
  • Sound financial management and reporting abilities
  • Strong interpersonal and communication skills.

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