Restaurant Manager

A dynamic team is expanding and looking for the right talent. Position Overview: - A reputable Quick Service Restaurant (QSR) with multiple outlets across Lagos is seeking experienced and passionate Restaurant Managers to join our growing team. - The ideal candidates must be customer-focused, operationally sound, and capable of leading high-performing teams. Key Responsibilities: - Oversee daily restaurant operations across front and back-of-house - Ensure delivery of excellent customer service and satisfaction - Implement customer loyalty and retention initiatives - Develop and drive restaurant-level marketing activities - Handle customer inquiries, concerns, and complaints professionally - Organize and supervise staff shifts - Lead, coach, train, and evaluate restaurant team members - Manage inventory, forecast needs, and ensure availability of supplies - Minimize waste and maintain cost control measures - Ensure a clean, safe, and positive working environment - Monitor operations, identify gaps, and implement corrective actions - Introduce innovative strategies to boost productivity and sales. Requirements: & Qualifications - B.Sc. or HND in related fields. - Strong analytical and numerical abilities - Prior experience in customer service - Experience as a Restaurant Manager or in a similar role is an added advantage - Good understanding of food and restaurant operations - Excellent leadership, motivational, and people management skills - Sound financial management and reporting abilities - Strong interpersonal and communication skills.