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Restaurant Manager - Xpedient Expatriate Services, Abuja

Xpedient Expatriate Services

Abuja, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

An established company is recruiting for the following position. Position Overview:
  • The Restaurant Manager is responsible for overseeing the daily operations of the restaurant to ensure excellent customer service, efficient staff performance, and profitable business operations.
  • The role involves managing staff, maintaining quality standards, controlling costs, and creating a positive dining experience for customers.
Key Responsibilities:
  • Operations Management: Oversee daily restaurant operations, including opening and closing procedures, food service, and customer flow.
  • Staff Management: Recruit, train, supervise, and motivate restaurant staff to deliver excellent service.
  • Customer Service: Ensure high customer satisfaction by handling complaints, resolving issues, and maintaining service standards.
  • Financial Management: Monitor sales, manage budgets, control costs, and ensure profitability.
  • Inventory & Supply Management: Order supplies, manage stock levels, and prevent wastage.
  • Quality Control: Ensure food quality, hygiene, and safety standards are consistently maintained.
  • Marketing & Promotions: Implement promotions and strategies to increase customer patronage and brand visibility.
  • Compliance: Ensure compliance with health, safety, and regulatory requirements.
  • Reporting: Prepare regular reports on sales performance, staff productivity, and operational challenges.
Required Qualifications: & Requirements
  • Minimum of [Bachelor’s degree] in Hospitality Management, Business Administration, or related field.
  • 5-8years experience in restaurant or hospitality management.
  • Strong leadership and team management skills.
  • Excellent customer service and communication skills.
  • Knowledge of food safety and hygiene standards.
  • Basic financial and inventory management skills.
Skills:
  • Leadership and people management
  • Problem-solving and decision-making
  • Communication and interpersonal skills
  • Time management and organization
  • Customer-focused mindset.

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