Trusted listing
Restaurant Manager
Xpedient Expatriate Services
Abuja, Nigeria
Permanent
Published 1 month ago · Expires 4 weeks from now
Job description
An established company is recruiting for the following position.
Position Overview:
- The Restaurant Manager is responsible for overseeing the daily operations of the restaurant to ensure excellent customer service, efficient staff performance, and profitable business operations.
- The role involves managing staff, maintaining quality standards, controlling costs, and creating a positive dining experience for customers.
Key Responsibilities:
- Operations Management: Oversee daily restaurant operations, including opening and closing procedures, food service, and customer flow.
- Staff Management: Recruit, train, supervise, and motivate restaurant staff to deliver excellent service.
- Customer Service: Ensure high customer satisfaction by handling complaints, resolving issues, and maintaining service standards.
- Financial Management: Monitor sales, manage budgets, control costs, and ensure profitability.
- Inventory & Supply Management: Order supplies, manage stock levels, and prevent wastage.
- Quality Control: Ensure food quality, hygiene, and safety standards are consistently maintained.
- Marketing & Promotions: Implement promotions and strategies to increase customer patronage and brand visibility.
- Compliance: Ensure compliance with health, safety, and regulatory requirements.
- Reporting: Prepare regular reports on sales performance, staff productivity, and operational challenges.
Required Qualifications:
& Requirements
- Minimum of [Bachelor’s degree] in Hospitality Management, Business Administration, or related field.
- 5-8years experience in restaurant or hospitality management.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Knowledge of food safety and hygiene standards.
- Basic financial and inventory management skills.
Skills:
- Leadership and people management
- Problem-solving and decision-making
- Communication and interpersonal skills
- Time management and organization
- Customer-focused mindset.