Offre fiable
Relationship Officer - SavingsBox NG, Abuja
SavingsBox NG
Abuja, Nigeria
CDI
Publiée il y a 2 mois · Expire dans 3 semaines
Description du poste
An exciting opportunity has arisen for a motivated professional.
Position Overview:
- We are looking for enthusiastic and member-focused Relationship Officers to be the face of SavingsBox Multipurpose Cooperative Society.
- You will be responsible for acquiring new members, fostering strong relationships with our existing community, and ensuring they fully utilize the range of our financial products and services.
- If you are passionate about financial inclusion and possess excellent interpersonal skills, this role is for you.
- Actively prospect and onboard new members (individuals, groups, businesses) to SavingsBox Multipurpose Cooperative Society , explaining the benefits and processes of membership.
- Serve as the primary point of contact for a portfolio of existing members, building strong, long-term relationships based on trust and understanding.
- Identify member needs and proactively cross-sell relevant products and services (savings, investments, loans) to enhance their financial well-being.
- Handle member inquiries, feedback, and complaints efficiently and professionally, escalating complex issues when necessary.
- Conduct regular outreach and engagement activities to maintain high member satisfaction and retention.
- Gather market intelligence and member feedback to contribute to product development and service improvement.
- Achieve individual and team targets for member acquisition, product adoption, and engagement.
Ce poste vous intéresse ?
Se connecter pour voir l'emailPas encore inscrit ? Créer un compte gratuit