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Relationship Manager - First Excelsia, Lagos

First Excelsia

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

We are seeking an experienced professional for this opening. Position Overview:
  • The SME Relationship Manager is responsible for building, managing, and sustaining strong relationships with Small and Medium Enterprise (SME) clients.
  • The role focuses on understanding client needs, providing tailored financial solutions, driving business growth, and ensuring high customer satisfaction.
  • The SME Relationship Manager will also be accountable for portfolio growth, risk management, and cross-selling bank products and services.
Key Responsibilities:
  • Develop, maintain, and deepen relationships with existing and prospective SME clients.
  • Serve as the primary point of contact for SME clients, ensuring timely resolution of queries and concerns.
  • Conduct regular client visits and relationship reviews to assess financial needs and propose suitable banking solutions.
  • Identify, acquire, and onboard new SME clients to grow the bank’s SME portfolio.
  • Proactively explore opportunities to cross-sell and up-sell financial products (e.g., loans, trade finance, deposits, treasury products, digital solutions).
  • Conduct credit analysis and prepare credit proposals in line with the bank’s risk appetite and lending policies.
  • Client Relationship Management
  • Ensure timely renewal of credit facilities and compliance with regulatory and internal credit requirements.
  • Achieve assigned revenue, deposit, and loan growth targets.
Person Specifications
  • NCE/ND, HND, B.Sc.
  • 2-3 years in sales and business development within a financial institution.

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