Relationship Manager

We are seeking an experienced professional for this opening. Position Overview: - The SME Relationship Manager is responsible for building, managing, and sustaining strong relationships with Small and Medium Enterprise (SME) clients. - The role focuses on understanding client needs, providing tailored financial solutions, driving business growth, and ensuring high customer satisfaction. - The SME Relationship Manager will also be accountable for portfolio growth, risk management, and cross-selling bank products and services. Key Responsibilities: - Develop, maintain, and deepen relationships with existing and prospective SME clients. - Serve as the primary point of contact for SME clients, ensuring timely resolution of queries and concerns. - Conduct regular client visits and relationship reviews to assess financial needs and propose suitable banking solutions. - Identify, acquire, and onboard new SME clients to grow the bank’s SME portfolio. - Proactively explore opportunities to cross-sell and up-sell financial products (e.g., loans, trade finance, deposits, treasury products, digital solutions). - Conduct credit analysis and prepare credit proposals in line with the bank’s risk appetite and lending policies. - Client Relationship Management - Ensure timely renewal of credit facilities and compliance with regulatory and internal credit requirements. - Achieve assigned revenue, deposit, and loan growth targets. Person Specifications - NCE/ND, HND, B.Sc. - 2-3 years in sales and business development within a financial institution.