Receptionist at Tamim Properties

Tamim Properties

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

An exciting opportunity has arisen for a motivated professional. KEY RESPONSIBILITIES:
  • Welcome, check in, and attend to guests professionally.
  • Manage reservation systems, booking calendars, and guest inquiries.
  • Respond to calls, WhatsApp, email, and social media messages.
  • Handle payments, receipts, and basic financial documentation.
  • Coordinate with housekeeping and maintenance teams for room readiness.
  • Provide guests with facility information and support during their stay.
  • Resolve complaints with empathy and tact.
  • Maintain a clean and organized reception area.
  • Represent RestNest brand values — courtesy, reliability, and discretion.
REQUIRED SKILLS & EXPERIENCE 
  • Minimum 2 years’ experience in hospitality, front desk, customer service, or related role.
  • Excellent verbal and written communication skills.
  • Tech-savvy and comfortable with booking apps, WhatsApp business, and digital tools.
  • Ability to multitask, prioritize, and stay organized under pressure.
  • Strong interpersonal skills — calm, friendly, professional.
  • Customer-centric mindset with problem-solving ability.
  • Neat appearance and strong sense of hospitality etiquette.
  • Ability to work on weekends, holidays, and flexible shifts.
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