Receptionist at Tamim Properties

Tamim Properties

Lagos, Nigeria Permanent

Published 1 month ago · Expires 3 weeks from now

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Job description

An exciting opportunity has arisen for a motivated professional. KEY RESPONSIBILITIES: - Welcome, check in, and attend to guests professionally. - Manage reservation systems, booking calendars, and guest inquiries. - Respond to calls, WhatsApp, email, and social media messages. - Handle payments, receipts, and basic financial documentation. - Coordinate with housekeeping and maintenance teams for room readiness. - Provide guests with facility information and support during their stay. - Resolve complaints with empathy and tact. - Maintain a clean and organized reception area. - Represent RestNest brand values — courtesy, reliability, and discretion. REQUIRED SKILLS & EXPERIENCE  - Minimum 2 years’ experience in hospitality, front desk, customer service, or related role. - Excellent verbal and written communication skills. - Tech-savvy and comfortable with booking apps, WhatsApp business, and digital tools. - Ability to multitask, prioritize, and stay organized under pressure. - Strong interpersonal skills — calm, friendly, professional. - Customer-centric mindset with problem-solving ability. - Neat appearance and strong sense of hospitality etiquette. - Ability to work on weekends, holidays, and flexible shifts. Check how your CV aligns with this job

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