Receptionist at Tamim Properties
Tamim Properties
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
An exciting opportunity has arisen for a motivated professional.
KEY RESPONSIBILITIES:
- Welcome, check in, and attend to guests professionally.
- Manage reservation systems, booking calendars, and guest inquiries.
- Respond to calls, WhatsApp, email, and social media messages.
- Handle payments, receipts, and basic financial documentation.
- Coordinate with housekeeping and maintenance teams for room readiness.
- Provide guests with facility information and support during their stay.
- Resolve complaints with empathy and tact.
- Maintain a clean and organized reception area.
- Represent RestNest brand values — courtesy, reliability, and discretion.
REQUIRED SKILLS & EXPERIENCE
- Minimum 2 years’ experience in hospitality, front desk, customer service, or related role.
- Excellent verbal and written communication skills.
- Tech-savvy and comfortable with booking apps, WhatsApp business, and digital tools.
- Ability to multitask, prioritize, and stay organized under pressure.
- Strong interpersonal skills — calm, friendly, professional.
- Customer-centric mindset with problem-solving ability.
- Neat appearance and strong sense of hospitality etiquette.
- Ability to work on weekends, holidays, and flexible shifts.
Check how your CV aligns with this job