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Receptionist - Amani Advisory, Lagos

Amani Advisory

Lagos, Nigeria CDI

Publiée il y a 2 mois · Expire dans 3 semaines

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Description du poste

We are looking for a qualified candidate to fill this position. Position Overview:
  • The Receptionist serves as the first point of contact for clients and visitors, representing the brand’s image and service standards.
  • This role is critical to delivering a seamless, polished, and welcoming client experience while supporting front-desk operations and basic administrative functions.
Key Responsibilities:
  • Welcome clients warmly and professionally, ensuring a positive first impression at all times.
  • Manage incoming phone calls, messages, and inquiries promptly and courteously.
  • Provide accurate information about services, products, pricing, and store policies
  • Take client orders and appropriately route requests to relevant team members.
  • Receive, record, and relay messages to management and staff accurately.
  • Maintain an orderly, clean, and visually appealing front desk and reception area.
  • Perform basic administrative duties including data entry, filing, email correspondence, and record keeping.
  • Support client flow by coordinating appointments and walk-ins where required.
  • Uphold confidentiality and professionalism in all client and business interactions.
Requirements:
  • Bachelor’s degree in Business Administration, Communications, or related field.
  • Minimum of 2 years’ proven experience as receptionist or in a similar role.
  • Proficiency in Microsoft Office Suite, Google Workspace, and other productivity tools.
  • Excellent verbal and written communication skills.
  • Polished, friendly, and professional demeanor suitable for a luxury environment.
  • Strong organizational and multitasking abilities.
  • Customer-service driven with attention to detail.
  • Ability to remain calm and courteous under pressure.
  • Prior experience in a luxury retail, beauty, or hospitality environment.
  • Good grooming and presentation standards.
  • Strong interpersonal skills and emotional intelligence.

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