Receptionist

We are looking for a qualified candidate to fill this position. Position Overview: - The Receptionist serves as the first point of contact for clients and visitors, representing the brand’s image and service standards. - This role is critical to delivering a seamless, polished, and welcoming client experience while supporting front-desk operations and basic administrative functions. Key Responsibilities: - Welcome clients warmly and professionally, ensuring a positive first impression at all times. - Manage incoming phone calls, messages, and inquiries promptly and courteously. - Provide accurate information about services, products, pricing, and store policies - Take client orders and appropriately route requests to relevant team members. - Receive, record, and relay messages to management and staff accurately. - Maintain an orderly, clean, and visually appealing front desk and reception area. - Perform basic administrative duties including data entry, filing, email correspondence, and record keeping. - Support client flow by coordinating appointments and walk-ins where required. - Uphold confidentiality and professionalism in all client and business interactions. Requirements: - Bachelor’s degree in Business Administration, Communications, or related field. - Minimum of 2 years’ proven experience as receptionist or in a similar role. - Proficiency in Microsoft Office Suite, Google Workspace, and other productivity tools. - Excellent verbal and written communication skills. - Polished, friendly, and professional demeanor suitable for a luxury environment. - Strong organizational and multitasking abilities. - Customer-service driven with attention to detail. - Ability to remain calm and courteous under pressure. - Prior experience in a luxury retail, beauty, or hospitality environment. - Good grooming and presentation standards. - Strong interpersonal skills and emotional intelligence.