Operations Supervisor at Hotel Capitol

Hotel Capitol

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

A reputable organization seeks a dedicated individual for this role. Job Summary
  • Oversee daily hotel operations, ensuring high-quality guest experiences and efficient service delivery
Responsibilities
  • Supervise Teams: Manage front desk, housekeeping, and F&B staff.
  • Guest Experience: Ensure excellent customer service and resolve issues promptly.
  • Operations Coordination: Monitor check-in/check-out processes, room readiness, and inventory.
  • Reporting: Prepare daily reports on occupancy, revenue, and operational feedback.
  • Compliance: Ensure adherence to safety, hygiene, and service standards.
Requirements
  • HND or BSc in Hospitality Management or related field.
  • NYSC certificate.
  • 2 to 5 years experience in a supervisory role in a hotel (front desk or operations preferred).
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